Shipping Policy

Shipping Policy

Thank you for visiting and shopping at Euro Note Souvenir Ltd. 

Domestic  & International Shipping Policy

Shipment processing time

All orders are processed within 2–3 business days of receipt. Orders are not processed or shipped from Friday, 12 pm EST through Sunday, or holidays.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. If your shipment experiences a significant delay, we will contact you via email or phone.

Shipping rates and delivery estimates

Shipping charges for your order will be calculated and displayed at checkout.

[Add your shipping carriers and rates here.]

Shipment to P.O. boxes or APO/FPO addresses

Euro Note Souvenir Ltd ships to addresses within the US, US Territories, and APO/FPO/DPO addresses.

Shipment Confirmation and Order Tracking

You will receive a Shipment Confirmation email once your order has shipped. The orders are shipped via standard post and have no order tracking. If you don’t receive your order within the specified time, please contact us.

Customs, Duties, and Taxes

Euro Note Souvenir Ltd is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the customer’s responsibility (including tariffs, taxes, and other costs).

Damages

Euro Note Souvenir Ltd] is not liable for any products damaged or lost during shipping. If you received your order damaged, or if it was lost during shipping, please get in touch so we may arrange a replacement.

Incorrect Shipping Addresses and Refused Delivery

We make every attempt to validate the shipping address provided at checkout to ensure it’s recognized as a valid address by An Post. If we cannot validate the address, we will try to contact the customer to provide an updated address. If we cannot update the address, the order will be canceled and refunded.

Euro Note Souvenir Ltd will not be held responsible if the customer provides the wrong shipping address and we cannot recover the package.

Missing Shipments

If you didn’t receive your order within the time stated in the shipping confirmation email, please let us know:

1. Call (+353) 89 437 3806
2. Or alert us at info@euronotesouvenir.ie

We will file a claim with the shipping carrier. We will replace or refund your order when the investigation is complete. Allow up to 21 days for the investigation.